Privacy Policy
Effective Date: June 3, 2025
At Care4Life, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and share your information, including details about our SMS communication practices.
When you interact with our services, we may collect the following personal information:
1. Information We Collect
- Contact Information: Your name, email address, phone number, and mailing address.
- SMS Consent Data: Records of your opt-in and opt-out preferences for receiving SMS communications.
- Usage Data: Information about your interactions with our services, including device information, IP addresses, and browsing activity.
- Communication Content: Messages exchanged between you and our team.
2. How We Use Your Information
We use the information we collect for the following purposes:
- Service Delivery: To provide and manage our services, including scheduling, reminders, and updates.
- Communication: To send you SMS messages related to your care, appointments, and other essential information.
- Improvement of Services: To analyze usage patterns and improve the quality of our services.
- Compliance: To comply with legal obligations and protect our rights.
3. Sharing Your Information
We do not sell or rent your personal information. We may share your information in the following circumstances:
- Service Providers: With trusted third-party vendors who assist us in delivering our services, such as SMS providers.
- Legal Requirements: As required by law or to respond to legal processes.
- Business Transfers: In the event of a merger, acquisition, or sale of assets.
- Mobile Opt in, SMS Consent, and phone numbers collected for SMS communication purposes will not be shared with any third party and affiliates for marketing purposes.
SMS Consent: Your consent to receive SMS communications is not shared with third parties or affiliates for marketing purposes.
4. SMS Communication
By providing your phone number and opting in to receive SMS messages, you consent to receive text messages from Care4Life. These messages may include:
- Appointment Reminders: Notifications about upcoming appointments.
- Service Updates: Information about changes to services or schedules.
- Follow-Up Messages: Post-service communications to ensure satisfaction and gather feedback.
You can opt out of receiving SMS messages at any time by replying “STOP” to any message you receive from us.
5. Data Security
We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure.
6. Your Rights and Choices
You have the right to:
- Access: Request access to the personal information we hold about you.
- Correction: Request correction of any inaccurate or incomplete information.
- Deletion: Request deletion of your personal information, subject to certain exceptions.
- Opt-Out: Opt out of receiving marketing communications at any time.
To exercise these rights, please contact us at info@care4lifeus.com.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Note: This Privacy Policy is designed to comply with carrier policies and includes clear language that SMS consent is not shared with third parties or affiliates for marketing purposes.